Terms of service

Effective Date: July 13, 2026

Welcome to Dunleath. These Terms of Service govern your access to and use of dunleathglobal.com, including any purchases made through our online store.

Dunleath operates as an online retailer of lighting products, including rechargeable table lamps, decorative lamps, portable lighting, light fixtures, accessories, and other related products.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. Eligibility

You must be at least the age of majority in your country, state, or region of residence to place an order. By using this website, you confirm that you are legally capable of entering into a binding agreement.

2. Our Products

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, colors, power sources, electrical specifications, included accessories, and other relevant information.

Product appearance may vary slightly depending on screen settings, ambient lighting, photographic conditions, production batches, and the natural characteristics of certain materials. These minor variations do not affect your rights when a product is materially different from its description.

Product availability may change without notice. We may update, modify, limit, or discontinue products when necessary.

3. Electrical Compatibility and Product Safety

Before purchasing or using a lighting product, customers should review the voltage, plug type, charging method, wattage, intended environment, and other specifications displayed on the applicable product page.

  • Use each product only for its stated purpose.
  • Follow all instructions and safety information supplied with the product.
  • Do not expose products to water unless they are specifically described as water-resistant or suitable for outdoor use.
  • Do not use damaged cables, plugs, batteries, chargers, or electrical components.
  • Keep lamps and electrical components away from excessive heat and flammable materials.
  • Products requiring fixed wiring or electrical installation should be installed by a qualified professional in accordance with local regulations.

Battery life, charging duration, and brightness duration may vary according to the selected brightness level, frequency of use, ambient conditions, and normal battery aging.

Dunleath is not responsible for damage resulting from misuse, unauthorized modifications, incompatible electrical systems, or installation that does not follow the supplied instructions, except where liability cannot legally be excluded.

4. Prices and Currencies

Product prices are displayed in the currency selected or shown on the website. Currency conversions may be approximate and can vary according to the payment provider or financial institution.

The final product price, shipping charge, applicable tax, and available discounts will be displayed before the order is submitted.

If a material pricing error is identified after an order is placed, we will contact the customer before fulfillment. The customer may confirm the corrected price or cancel the affected order for a full refund.

5. Orders

Placing an order constitutes an offer to purchase the selected products. Receiving an order confirmation does not guarantee acceptance or shipment of the order.

We may cancel or decline an order when:

  • A product is unavailable.
  • Payment cannot be authorized or verified.
  • The price or product information contains a material error.
  • The shipping destination cannot be served.
  • The order appears fraudulent, abusive, or intended for unauthorized resale.
  • The order violates these Terms of Service or applicable law.

If we cancel an order after payment has been collected, the applicable amount will be returned to the original payment method.

6. Payment

Available payment methods are displayed during checkout. Payments are processed through secure third-party payment providers.

By submitting payment information, you confirm that the information is accurate and that you are authorized to use the selected payment method.

Dunleath does not directly store complete payment card details. Payment processing may be subject to additional terms established by the selected payment provider.

7. Taxes, Customs Duties, and Import Charges

Taxes collected directly by the store will be displayed during checkout when applicable.

International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. Any customer responsibility for these charges will be disclosed in our Shipping Policy.

8. Shipping and Delivery

Processing times, estimated delivery ranges, available destinations, tracking information, shipping charges, and other delivery conditions are described in our Shipping Policy.

Delivery estimates are not guarantees and may be affected by customs procedures, carrier disruptions, severe weather, public holidays, inaccurate addresses, or other circumstances outside our reasonable control.

If an order is significantly delayed, lost, or marked as delivered but not received, please contact us so that we can investigate the shipment and provide the appropriate resolution under our published policies and applicable law.

9. Shipping Information

Customers are responsible for providing a complete and accurate delivery address. Please review all shipping details before completing the order.

Address changes are not guaranteed after processing begins. If you notice an error, contact us as soon as possible at contact@dunleathglobal.com.

10. Order Changes and Cancellations

Requests to change or cancel an order should be submitted as soon as possible. Although we will make reasonable efforts to assist, changes or cancellations may no longer be possible after processing or fulfillment begins.

Any approved cancellation and applicable refund will be handled according to our published policies and the status of the order.

11. Returns, Refunds, and Replacements

Return eligibility, return periods, accepted product conditions, return shipping costs, defective or damaged products, replacements, and refund processing times are governed by our Refund and Return Policy.

These Terms do not limit any mandatory consumer rights available under applicable law.

12. Product-Specific Warranties

If a product includes a specific manufacturer or seller warranty, its duration and conditions will be clearly stated on the product page or in documentation supplied with the product.

No additional product warranty should be assumed unless it is expressly stated. This provision does not affect legal guarantees or consumer rights that cannot be excluded.

13. Promotions and Discount Codes

Promotions and discount codes may be subject to separate eligibility requirements, expiration dates, product restrictions, minimum purchase values, or usage limits.

Unless expressly stated otherwise, discount codes cannot be combined, exchanged for cash, or applied retroactively to completed orders.

14. Customer Reviews and Submitted Content

Reviews and other content submitted to Dunleath must reflect genuine experiences and must not be false, misleading, unlawful, abusive, defamatory, or infringe the rights of another person.

By submitting content, you grant Dunleath a non-exclusive, worldwide, royalty-free license to display and use that content in connection with our store and marketing, subject to applicable privacy and consumer protection laws.

We may remove spam, fraudulent reviews, unlawful content, or content unrelated to the product or service being reviewed. We do not remove genuine reviews solely because they express a negative opinion.

15. Intellectual Property

The Dunleath name, website design, written content, logos, graphics, and original promotional materials are protected by applicable intellectual property laws.

You may use the website for personal shopping purposes only. You may not reproduce, distribute, sell, modify, scrape, or commercially exploit our content without prior written permission, except where permitted by law.

16. Prohibited Uses

You may not use our website or services to:

  • Commit fraud or engage in unlawful activity.
  • Submit false or misleading information.
  • Attempt unauthorized access to accounts, systems, or customer information.
  • Distribute malware, harmful code, spam, or phishing material.
  • Interfere with the security or normal operation of the website.
  • Violate intellectual property, privacy, or other legal rights.
  • Abuse promotions, refunds, chargebacks, or payment systems.

We may restrict access or cancel affected orders when these rules are violated.

17. Third-Party Services

Our store may use third-party services for hosting, payments, order tracking, analytics, communication, and shipping. These providers may have their own terms and privacy practices.

Links to third-party websites are provided for convenience and do not imply endorsement. Dunleath is not responsible for the independent content or practices of third-party websites.

18. Privacy

Our collection and use of personal information are described in our Privacy Policy.

19. Availability of the Website

We aim to keep the website accurate, secure, and available, but we cannot guarantee uninterrupted or error-free access. Maintenance, technical failures, security concerns, or events outside our control may temporarily affect availability.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Dunleath will not be liable for indirect, incidental, or consequential losses resulting from the use of the website or products.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, personal injury caused by negligence, or any liability that cannot legally be excluded. Mandatory consumer rights remain unaffected.

21. Events Outside Our Control

Dunleath will not be responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, transportation disruptions, customs delays, labor disputes, governmental actions, power failures, internet outages, or severe weather.

22. Changes to These Terms

We may update these Terms of Service to reflect changes in our products, operations, legal obligations, or website functionality. The current version and effective date will always be published on this page.

Material changes will apply from their stated effective date and will not retroactively remove rights already acquired under a completed purchase.

23. Governing Law

These Terms are governed by the laws of the Federative Republic of Brazil, without limiting any mandatory consumer protections available in the customer’s country or region of residence.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and any product-specific conditions shown before purchase, constitute the agreement between the customer and Dunleath regarding use of the store and purchases.

26. Contact Us

If you have questions about these Terms of Service, please contact:

Dunleath
Website: https://dunleathglobal.com
Email: contact@dunleathglobal.com
Contact information: Business Contact Information